Terms & Conditions
Welcome to New Era Hometuition!
New Era Hometuition is a professional home tutoring marketplace that connects qualified tutors with students seeking home tuition services. By accessing or using our platform (www.neweratutor.com), you agree to comply with the following terms and conditions.
(1) Commission Structure: You agree that New Era Hometuition will deduct a pre-agreed percentage of commission from the tutoring fees you receive. This commission structure is communicated and agreed upon before the assignment.
(2) Membership Requirement: A valid one-year membership is required to begin any tutoring assignment. This membership must be purchased in advance.
(3) Professional Conduct: Tutors are expected to maintain the highest standards of professional competence, skill, diligence, and ethical behavior. Compliance with all applicable laws and educational guidelines is mandatory.
(4) Independent Contractor Status: You acknowledge that you are working as an independent contractor and not as an employee of New Era Hometuition.
(5) Student Selection Rights: You retain full discretion to accept or decline any student assignment offered through the platform.
(6) Parent/Guardian Presence: Tutoring sessions must only be conducted in the presence of at least one parent or guardian at the student’s home.
(7) Demo Class Requirement: A demo class must be scheduled within 24 hours of receiving the assignment details. Failure to do so must be communicated to us immediately.
(8) Timely Payment of Service Charges: If you receive payment directly from the parents, you must remit the agreed-upon service charge to New Era Hometuition within 24 hours. Failure to do so authorizes New Era Hometuition to:
(A) Initiate legal action based on your Aadhaar card or
(B) Send a team representative to your residence for payment collection.
Cancellation of Tutor Registration: Your registration can be terminated without prior notice under the following conditions:
(A) Misconduct towards clients or company representatives
(B) Repeated failure to fulfill assignments
(C) Uninformed extended absence
(D) Violation of any of the above terms
(9) Breach of Terms: If you violate any of the above terms and conditions, New Era Hometuition reserves the full right to take strict action against you. This may include, but is not limited to, cancellation of your registration, blacklisting from future assignments, legal action, and/or personal visits by our authorized team for resolution and enforcement.
Service Purpose: New Era Hometuition aims to connect your child with qualified home tutors suited to their academic needs.
(1) Payment Agreement: You agree to pay the tutor the mutually decided amount for services rendered.
(2) No Guarantee of Results: While we strive to find the most suitable tutor, we do not guarantee any specific academic outcomes.
(3) Refund Policy: If a tutor is unable to complete the scheduled sessions, we will arrange a replacement within three working days. If a replacement cannot be found, a refund will be issued to your bank account for the undelivered sessions.
(4) Respectful Environment: Parents must treat tutors respectfully and ensure a quiet, safe, and conducive learning environment at home.
(5) Tutor Selection Rights: The final decision regarding the selection of a tutor remains solely with the parent or guardian.
(6) Parent/Guardian Presence: Tutors are instructed to conduct sessions only in the presence of at least one parent or guardian.
(7) Liability Disclaimer: New Era Hometuition is not liable for any disputes, misconduct, or inconvenience caused by the tutor.
(8) Cash Transactions: If you pay the tutor in cash directly, New Era Hometuition will not be responsible for such transactions or any associated issues.
(9) Information Accuracy: While we strive for accuracy, we encourage parents to verify all tutor-related information independently.
(10) Advance Payments: New Era Hometuition is not responsible for any advance payments made directly to the tutor outside our platform.
(11) Payment Terms: You agree to pay the tuition fee within 15–20 days of class commencement, as per the mutually agreed terms with the tutor.
For any questions or clarifications, please contact us via our official website: www.neweratutor.com
New Era Hometuition reserves the right to modify these terms at any time without prior notice. Continued use of the platform signifies your acceptance of the revised terms.
